This issue was not investigated as I was not home to experience any outages of any infrastructure powering the Photo Sharing Service therefore cannot determine a root cause. The Service has since made a full recovery.

Network Failure Causing Outage for Photo Sharing Service

What Went Wrong?

The Photo Sharing status experienced a brief period of complete inaccessibility lasting approximately 9 minutes.

What was the issue?

Maintenance crews for the ISP providing internet services to the server hosting the Photo Sharing Service (Virgin Media) disconnected the fibre line as part of their maintenance. This maintenance or the disconnection were not planned and had no prior warning so were completely ...

Post Mortem - What Went Wrong

The main website experienced intermittent connectivity issues, causing it to experience downtime for usually about 5-10 minutes at random intervals throughout the day.

What was the issue?

A DNS configuration error in Cloudflare made the DNS records for the website 'Proxied' when they should not have been. This caused connectivity issues between Cloudflare and Carrd's servers, resulting in Cloudflare returning a HTTP 520 error.

Costs & Length of Downti...

The temporary fix has now been determined to be the permanent one, this issue is resolved.