Incidents reported on status page for Ruaridh's Status https://status.ruaridhprentice.com/ en https://status.ruaridhprentice.com/incident/806087 Sat, 17 Jan 2026 02:57:22 -0000 https://status.ruaridhprentice.com/incident/806087#5a6360197594eb0b3ec7e5eb2caba66706585396fb8f0cdb3ab1ba81a6b8b600 Photo Sharing Service went down. https://status.ruaridhprentice.com/incident/797020 Fri, 02 Jan 2026 17:03:44 -0000 https://status.ruaridhprentice.com/incident/797020#062602005a800470745de50a0c7e88cb2feee51cd53a0a031b710e37e5a09aeb Photo Sharing Service recovered. https://status.ruaridhprentice.com/incident/797020 Thu, 01 Jan 2026 12:03:30 -0000 https://status.ruaridhprentice.com/incident/797020#46cf7849e2e23ae50953f9ca720990286e04adc2a5e264b1570c9696ca86bad5 Photo Sharing Service went down. https://status.ruaridhprentice.com/incident/786739 Mon, 15 Dec 2025 10:30:37 -0000 https://status.ruaridhprentice.com/incident/786739#92e01075227fb4fa6d8395cd07ec4730f895df499e393e638d2fa5bb5b21108a Photo Sharing Service recovered. https://status.ruaridhprentice.com/incident/786739 Mon, 15 Dec 2025 10:21:38 -0000 https://status.ruaridhprentice.com/incident/786739#b65dc5a4ddc33dd407bdaadfb9a512119789d2190eff39daaf24b1db07c6fa8c Photo Sharing Service went down. https://status.ruaridhprentice.com/incident/786739 Mon, 15 Dec 2025 10:06:39 -0000 https://status.ruaridhprentice.com/incident/786739#f76ba57463391b661067c99ce9f570e9c79c39c380996acdae9854753bf3cc4d Photo Sharing Service recovered. https://status.ruaridhprentice.com/incident/786739 Mon, 15 Dec 2025 09:54:29 -0000 https://status.ruaridhprentice.com/incident/786739#b83e25138d72739b1e7f2ad7b61ec9ba871dd96c17dceab1cd8e09f563c7ea69 Photo Sharing Service went down. https://status.ruaridhprentice.com/incident/775821 Fri, 28 Nov 2025 10:53:44 -0000 https://status.ruaridhprentice.com/incident/775821#5749326a5873b4706fc31f75cdda56119aa6787862658be854750b8d192558b3 Main Website recovered. https://status.ruaridhprentice.com/incident/775821 Fri, 28 Nov 2025 10:36:50 -0000 https://status.ruaridhprentice.com/incident/775821#781ed9e374c7e0baca122c98dfd889095f080be33d6b0d8f91c6d7ba55651b0a Main Website went down. https://status.ruaridhprentice.com/incident/750707 Fri, 24 Oct 2025 16:30:00 -0000 https://status.ruaridhprentice.com/incident/750707#9b39f414c94fd2666f4a4d203c5d3eaa3ca11a39336eca5d91c619a5752f10e0 The power cable of the host system was bumped, causing it to disconnect and the system to be knocked offline. The fault was fixed and the system and its affected services are all now back online and functional https://status.ruaridhprentice.com/incident/750707 Fri, 24 Oct 2025 16:24:54 -0000 https://status.ruaridhprentice.com/incident/750707#95ad48be262563abff869ece3dda6caecea2cd3f15ecd08007d223bfe07e06ce Photo Sharing Service recovered. https://status.ruaridhprentice.com/incident/750707 Fri, 24 Oct 2025 16:15:53 -0000 https://status.ruaridhprentice.com/incident/750707#bd0dde5032f497ab973964d7c228219f5549e2e43877bc11394b7a39082ea5a8 Photo Sharing Service went down. https://status.ruaridhprentice.com/incident/710590 Fri, 22 Aug 2025 13:53:21 -0000 https://status.ruaridhprentice.com/incident/710590#689e2f3fe99bd9f4f48395f4c73bc60dede62ad2f3dd2478af375e3d1346db1a Photo Sharing Service recovered. https://status.ruaridhprentice.com/incident/710590 Fri, 22 Aug 2025 13:41:13 -0000 https://status.ruaridhprentice.com/incident/710590#3073a8d147c995fbbf1b7c409501320146fa84781f45fdb4873e6c4c88e2b32d Photo Sharing Service went down. https://status.ruaridhprentice.com/incident/705877 Thu, 14 Aug 2025 06:15:05 -0000 https://status.ruaridhprentice.com/incident/705877#cde5940c6a31807ecbf972ed3eedea8ac2ac75d8e75c05fefff92f709252d6fe Photo Sharing Service recovered. https://status.ruaridhprentice.com/incident/705877 Thu, 14 Aug 2025 06:00:07 -0000 https://status.ruaridhprentice.com/incident/705877#79689bb19d695a20e3400d1f2450a4574c66354e60242225dd2d47093bfb169b Photo Sharing Service went down. https://status.ruaridhprentice.com/incident/702209 Thu, 07 Aug 2025 22:00:00 -0000 https://status.ruaridhprentice.com/incident/702209#0a0021da314856c110818d6f1db95b0b7575128df48b0269e7c557736f57acff # Network failure during unrelated maintenance causing total service outage A network failure as a result of maintenance staff working on unrelated equipment caused an outage lasting approximately 10 hours. ## What went wrong? During the maintenance staffs work, they bumped a powerline ethernet adaptor enough that it briefly lost connection. Since other equipment was plugged into it which didn't go offline, I was unaware that this had happened ## Why such a long outage? Since I wasn't aware of this outage, and I'm not automatically notified, I wasn't aware that this was an issue for several hours. Upon discovery of the issue, I still could not work to bring the equipment back online as other people were dependant on the equipment connected to the disloged powerline adaptor so I could not fully disconnect it to restart it. Once the adaptor was restarted, the system did not recover so I had to hard reset it which took even longer as this had to be timed correctly and all affected equipment had to be disconnected before this could take place. This combination of factors resulted in a nearly 10 hour long outage. ## How can this be improved next time? I will continue to look into redundant networking for the future but this may not be possible as a full failover and may instead have to be a temporary 4G/5G backup solution. ## Closing notes As this was thankfully just a network outage, no data was harmed and no inflight data was being processed and all systems followed proper shutdown procedures to ensure data integrity so no data was lost. With that in mind, the service is now back up and running and should be for the foreseeable future. I'm sorry for any inconvenience this caused. https://status.ruaridhprentice.com/incident/702209 Thu, 07 Aug 2025 21:53:00 -0000 https://status.ruaridhprentice.com/incident/702209#2545a9c501da31ce0eaace0218b54a613c2692a49b926da1aa6fe52d32c871bf The service is now back online and working as intended. This incident will now conclude. https://status.ruaridhprentice.com/incident/702209 Thu, 07 Aug 2025 21:51:00 -0000 https://status.ruaridhprentice.com/incident/702209#c293d0eae361641d3b814a4d2037fb1a4e5c3b16d543b629f55018b802ef4fcb The powerline networking this service relies on had a temporary outage as a result of being bumped out of place by maintenance techs as a result of Virgin Media's maintenance work on unrelated infrastructure nearby. The service is now recovering and should be online within a few minutes. https://status.ruaridhprentice.com/incident/702209 Thu, 07 Aug 2025 11:53:59 -0000 https://status.ruaridhprentice.com/incident/702209#66fc30c0e779161ba946a12ea896a5df21b79777e257dc2dc5e2f331050a3b48 Photo Sharing Service went down. https://status.ruaridhprentice.com/incident/627252 Mon, 28 Jul 2025 13:54:10 -0000 https://status.ruaridhprentice.com/incident/627252#13221e62282b862c6c36fa278a7627be004833df2e04711bb7081611232aaaac Maintenance completed https://status.ruaridhprentice.com/incident/627252 Mon, 28 Jul 2025 13:44:13 -0000 https://status.ruaridhprentice.com/incident/627252#3b9b79b98387c9bfb8187b0ed3d0e4064d6b835cf62bc2c52d125c7a6b711136 The Photo Sharing Service and its host Operating System will be upgraded during this maintenance which will render it completely unavailable. https://status.ruaridhprentice.com/incident/627252 Mon, 28 Jul 2025 13:44:13 -0000 https://status.ruaridhprentice.com/incident/627252#3b9b79b98387c9bfb8187b0ed3d0e4064d6b835cf62bc2c52d125c7a6b711136 The Photo Sharing Service and its host Operating System will be upgraded during this maintenance which will render it completely unavailable. https://status.ruaridhprentice.com/incident/627252 Mon, 28 Jul 2025 13:44:13 -0000 https://status.ruaridhprentice.com/incident/627252#3b9b79b98387c9bfb8187b0ed3d0e4064d6b835cf62bc2c52d125c7a6b711136 The Photo Sharing Service and its host Operating System will be upgraded during this maintenance which will render it completely unavailable. https://status.ruaridhprentice.com/incident/618010 Fri, 11 Jul 2025 13:55:39 -0000 https://status.ruaridhprentice.com/incident/618010#5aadabccc73f90eacb56c1a80d9536cb277204fed28b19931d3292a0036d9a7b Maintenance completed https://status.ruaridhprentice.com/incident/618010 Fri, 11 Jul 2025 13:50:57 -0000 https://status.ruaridhprentice.com/incident/618010#e492c51e6fbe3ed1025860e4a8a7cf2dc4353c103bdce78c9353f060bbc12aa6 The Photo Sharing Service will be undergoing maintenance whilst the service and auxiliary services are being upgraded. No complications are expected so this should take 5-10 minutes. https://status.ruaridhprentice.com/incident/618010 Fri, 11 Jul 2025 13:50:57 -0000 https://status.ruaridhprentice.com/incident/618010#e492c51e6fbe3ed1025860e4a8a7cf2dc4353c103bdce78c9353f060bbc12aa6 The Photo Sharing Service will be undergoing maintenance whilst the service and auxiliary services are being upgraded. No complications are expected so this should take 5-10 minutes. https://status.ruaridhprentice.com/incident/618010 Fri, 11 Jul 2025 13:50:57 -0000 https://status.ruaridhprentice.com/incident/618010#e492c51e6fbe3ed1025860e4a8a7cf2dc4353c103bdce78c9353f060bbc12aa6 The Photo Sharing Service will be undergoing maintenance whilst the service and auxiliary services are being upgraded. No complications are expected so this should take 5-10 minutes. https://status.ruaridhprentice.com/incident/603151 Sun, 15 Jun 2025 00:25:52 -0000 https://status.ruaridhprentice.com/incident/603151#2ba49679d9ce2929934fe1df1b1b4f91c7c5e68fa92e606c8ac26073a088fe01 Maintenance completed https://status.ruaridhprentice.com/incident/603151 Sun, 15 Jun 2025 00:20:47 -0000 https://status.ruaridhprentice.com/incident/603151#987e867886205c97932af12c10869eda3ba86ac0de41943739c207ccb7ef68ae The Photo Sharing Service software will be upgraded to the latest version along with the Cloudflare tunnels daemon used to serve the website remotely. There are no complications expected with this upgrade so there should be only a few minutes of downtime for this maintenance. https://status.ruaridhprentice.com/incident/603151 Sun, 15 Jun 2025 00:20:47 -0000 https://status.ruaridhprentice.com/incident/603151#987e867886205c97932af12c10869eda3ba86ac0de41943739c207ccb7ef68ae The Photo Sharing Service software will be upgraded to the latest version along with the Cloudflare tunnels daemon used to serve the website remotely. There are no complications expected with this upgrade so there should be only a few minutes of downtime for this maintenance. https://status.ruaridhprentice.com/incident/603151 Sun, 15 Jun 2025 00:20:47 -0000 https://status.ruaridhprentice.com/incident/603151#987e867886205c97932af12c10869eda3ba86ac0de41943739c207ccb7ef68ae The Photo Sharing Service software will be upgraded to the latest version along with the Cloudflare tunnels daemon used to serve the website remotely. There are no complications expected with this upgrade so there should be only a few minutes of downtime for this maintenance. https://status.ruaridhprentice.com/incident/603151 Sun, 15 Jun 2025 00:20:47 -0000 https://status.ruaridhprentice.com/incident/603151#987e867886205c97932af12c10869eda3ba86ac0de41943739c207ccb7ef68ae The Photo Sharing Service software will be upgraded to the latest version along with the Cloudflare tunnels daemon used to serve the website remotely. There are no complications expected with this upgrade so there should be only a few minutes of downtime for this maintenance. https://status.ruaridhprentice.com/incident/601710 Fri, 13 Jun 2025 21:00:00 -0000 https://status.ruaridhprentice.com/incident/601710#7f45232e6ca06f8013eb2407aca05f267dbe6f88012efb376f9f289dbda5518d A global outage of Cloudflare's Workers KV backend storage service caused any login attempts to the admin panel of the Photo Sharing Service to fail. This was not being used at the time so impact is effectively zero. More info on the underlying outage: https://blog.cloudflare.com/cloudflare-service-outage-june-12-2025/ Example screenshot from above article: https://cf-assets.www.cloudflare.com/zkvhlag99gkb/5sGFmSsNHD9yXwJ9Ea5jov/78349be4318cb738cdd72643e69f7bdb/BLOG-2847_1.png https://status.ruaridhprentice.com/incident/601710 Thu, 12 Jun 2025 20:14:00 -0000 https://status.ruaridhprentice.com/incident/601710#b5b38fc1abb274c88b1e23dfd1acc3abc857a285e8fe862e1747817debd13602 Cloudflare Access recovered. https://status.ruaridhprentice.com/incident/601710 Thu, 12 Jun 2025 18:06:06 -0000 https://status.ruaridhprentice.com/incident/601710#7225bf71e723c144c28b4f4f8cf3b3988867a1beb5c2a6646e9f2bf5c429696e Cloudflare Access went down. https://status.ruaridhprentice.com/incident/594739 Sun, 01 Jun 2025 12:00:00 -0000 https://status.ruaridhprentice.com/incident/594739#24b42281dbe8c78e25102d19c6eea132254b1a184689006751dca67d732072ee This issue was not investigated as I was not home to experience any outages of any infrastructure powering the Photo Sharing Service therefore cannot determine a root cause. The Service has since made a full recovery. https://status.ruaridhprentice.com/incident/594739 Sat, 31 May 2025 17:58:21 -0000 https://status.ruaridhprentice.com/incident/594739#5a0f5ebd57154428d0416e5ba05d17840c8e2ff3938d9796ceef70a910ebf44f Photo Sharing Service recovered. https://status.ruaridhprentice.com/incident/594739 Sat, 31 May 2025 17:28:20 -0000 https://status.ruaridhprentice.com/incident/594739#7e76181cabd4ce58d20439a876652e258908844a37d8e92d71cb7dfaf99b7a79 Photo Sharing Service went down. https://status.ruaridhprentice.com/incident/558120 Wed, 07 May 2025 15:00:00 -0000 https://status.ruaridhprentice.com/incident/558120#4dfb8f5d7b47dbbef590d58a1b755e349ee3daa496ff0f55ee7a7b0156aa15d8 # Network Failure Causing Outage for Photo Sharing Service ## What Went Wrong? The Photo Sharing status experienced a brief period of complete inaccessibility lasting approximately 9 minutes. ## What was the issue? Maintenance crews for the ISP providing internet services to the server hosting the Photo Sharing Service (Virgin Media) disconnected the fibre line as part of their maintenance. This maintenance or the disconnection were not planned and had no prior warning so were completely unexpected and caused a total outage as there is no backup/fallback ISP (yet!) ## Costs & Length of Downtime The affected service was down for approximately 9 minutes at one time. ## How This Will Be Prevented in the Future I am looking into the possibility of redundant ISPs through a 4G/5G-backed system to fall back on if the primary fails (or in this case, has unplanned maintenance). https://status.ruaridhprentice.com/incident/558120 Wed, 07 May 2025 13:54:14 -0000 https://status.ruaridhprentice.com/incident/558120#b3ccbc30a405ce80f25c6654298a6af5634bc0b0b415e9e4ab6e086493368223 Photo Sharing Service recovered. https://status.ruaridhprentice.com/incident/558120 Wed, 07 May 2025 13:42:15 -0000 https://status.ruaridhprentice.com/incident/558120#93a525a9877851b6b1227aaebd1d7627c12d8cf12b5499d75b05300ffeb46730 Photo Sharing Service went down. https://status.ruaridhprentice.com/incident/556071 Sat, 03 May 2025 23:16:53 -0000 https://status.ruaridhprentice.com/incident/556071#2d042ac2594a86fa56bff836c2052c955e7b35e8d813eee2e400ea765b266676 Maintenance completed https://status.ruaridhprentice.com/incident/556071 Sat, 03 May 2025 23:10:57 -0000 https://status.ruaridhprentice.com/incident/556071#7b5ef07faf0e3dade13547b211fe93749053abc471fef8765463d7d63319f625 An update for the operating system hosting the Photo Sharing Service has been released and will be installed. The update has been downloaded and will be applied over the course of the maintenance. This maintenance is expected to only last a short time, and will likely be successful without any complications however updates will be posted here as it progresses. https://status.ruaridhprentice.com/incident/556071 Sat, 03 May 2025 23:10:57 -0000 https://status.ruaridhprentice.com/incident/556071#7b5ef07faf0e3dade13547b211fe93749053abc471fef8765463d7d63319f625 An update for the operating system hosting the Photo Sharing Service has been released and will be installed. The update has been downloaded and will be applied over the course of the maintenance. This maintenance is expected to only last a short time, and will likely be successful without any complications however updates will be posted here as it progresses. https://status.ruaridhprentice.com/incident/556071 Sat, 03 May 2025 23:10:57 -0000 https://status.ruaridhprentice.com/incident/556071#7b5ef07faf0e3dade13547b211fe93749053abc471fef8765463d7d63319f625 An update for the operating system hosting the Photo Sharing Service has been released and will be installed. The update has been downloaded and will be applied over the course of the maintenance. This maintenance is expected to only last a short time, and will likely be successful without any complications however updates will be posted here as it progresses. https://status.ruaridhprentice.com/incident/556071 Sat, 03 May 2025 23:10:57 -0000 https://status.ruaridhprentice.com/incident/556071#7b5ef07faf0e3dade13547b211fe93749053abc471fef8765463d7d63319f625 An update for the operating system hosting the Photo Sharing Service has been released and will be installed. The update has been downloaded and will be applied over the course of the maintenance. This maintenance is expected to only last a short time, and will likely be successful without any complications however updates will be posted here as it progresses. https://status.ruaridhprentice.com/incident/556071 Sat, 03 May 2025 23:10:57 -0000 https://status.ruaridhprentice.com/incident/556071#7b5ef07faf0e3dade13547b211fe93749053abc471fef8765463d7d63319f625 An update for the operating system hosting the Photo Sharing Service has been released and will be installed. The update has been downloaded and will be applied over the course of the maintenance. This maintenance is expected to only last a short time, and will likely be successful without any complications however updates will be posted here as it progresses. https://status.ruaridhprentice.com/incident/555138 Thu, 01 May 2025 21:17:45 -0000 https://status.ruaridhprentice.com/incident/555138#6f81a61518230313d58d2f50bf9c7f9326048ec9e86a9d6a3e8e1d5eaedb665d Maintenance completed https://status.ruaridhprentice.com/incident/555138 Thu, 01 May 2025 21:10:00 -0000 https://status.ruaridhprentice.com/incident/555138#f191078385ccd6ef9a40bb7f72e0363cddad33ab09716f22b829ed871b37f457 The underlying software for the photo sharing website (Immich) is being updated to the latest version. This will render it unavailable for approximately 5 minutes. https://status.ruaridhprentice.com/incident/555138 Thu, 01 May 2025 21:10:00 -0000 https://status.ruaridhprentice.com/incident/555138#f191078385ccd6ef9a40bb7f72e0363cddad33ab09716f22b829ed871b37f457 The underlying software for the photo sharing website (Immich) is being updated to the latest version. This will render it unavailable for approximately 5 minutes. https://status.ruaridhprentice.com/incident/548289 Mon, 21 Apr 2025 13:00:00 -0000 https://status.ruaridhprentice.com/incident/548289#08dcf5cb222890e55f2a9e03015125ced961089f7ac6312ec356394037fd13be # Post Mortem - What Went Wrong The main website experienced intermittent connectivity issues, causing it to experience downtime for usually about 5-10 minutes at random intervals throughout the day. ## What was the issue? A DNS configuration error in Cloudflare made the DNS records for the website 'Proxied' when they should not have been. This caused connectivity issues between Cloudflare and Carrd's servers, resulting in Cloudflare returning a HTTP 520 error. ## Costs & Length of Downtime The affected service was down for approximately 1 hour in total. The most downtime experienced at any one time was 20 minutes. ## How This Will Be Prevented in the Future More attention will be paid towards ensuring a proper DNS configuration is created and tested thoroughly for deployment. I will also follow documentation and support recommendations more thoroughly to ensure this does not crop up again. https://status.ruaridhprentice.com/incident/548289 Mon, 21 Apr 2025 07:29:37 -0000 https://status.ruaridhprentice.com/incident/548289#5094686175e1255e7133400fe26efc6118e0ce8179d0c79b1e27fb557db5c494 Main Website recovered. https://status.ruaridhprentice.com/incident/548289 Mon, 21 Apr 2025 07:07:16 -0000 https://status.ruaridhprentice.com/incident/548289#be15f5d19c2df0972fcc5b72cdf6c61e89e574567c3ecaab144681176746cf9b Main Website went down. https://status.ruaridhprentice.com/incident/548289 Mon, 21 Apr 2025 06:53:42 -0000 https://status.ruaridhprentice.com/incident/548289#aebbbe28bd435b976ffc43ff62bcf775e152f03bd30616b71b3cca847af8ff43 Main Website recovered. https://status.ruaridhprentice.com/incident/548289 Mon, 21 Apr 2025 06:32:16 -0000 https://status.ruaridhprentice.com/incident/548289#4699759274a5da41ee164020e9e5d07b38b3ba46e11ec467d22829228030e98d Main Website went down. https://status.ruaridhprentice.com/incident/548289 Mon, 21 Apr 2025 04:14:37 -0000 https://status.ruaridhprentice.com/incident/548289#4d952c801678216d252ad702c41bf70d8c3f366abe9ea900dd0a7f088a57385c Main Website recovered. https://status.ruaridhprentice.com/incident/548289 Mon, 21 Apr 2025 04:07:08 -0000 https://status.ruaridhprentice.com/incident/548289#5a9e794c604a165e4ac19d16742134fead407824b5dbfefa2aa8f713879ad400 Main Website went down. https://status.ruaridhprentice.com/incident/548289 Mon, 21 Apr 2025 00:14:32 -0000 https://status.ruaridhprentice.com/incident/548289#b97ff04df481310ad573ddd1bfd4607123c1b277305178d2e65cd9e5ca9841d1 Main Website recovered. https://status.ruaridhprentice.com/incident/548289 Mon, 21 Apr 2025 00:03:51 -0000 https://status.ruaridhprentice.com/incident/548289#ac8340bb6d6cf43bff72cde2499d29caee26946a98221f468dbd8eedfcae81d7 Main Website went down. https://status.ruaridhprentice.com/incident/546272 Thu, 17 Apr 2025 15:26:00 -0000 https://status.ruaridhprentice.com/incident/546272#a47fde90edff8d2425fa26822d416a8734bf499bfde2170ded3b5618e80d91b2 The temporary fix has now been determined to be the permanent one, this issue is resolved. https://status.ruaridhprentice.com/incident/546272 Wed, 16 Apr 2025 14:39:00 -0000 https://status.ruaridhprentice.com/incident/546272#10c4cce7ec93b23dc050108605c687060682d8633adfdc9d212272bd721e099c A temporary fix has been implemented whilst a more permanent one is being looked into. https://status.ruaridhprentice.com/incident/546272 Wed, 16 Apr 2025 14:35:00 -0000 https://status.ruaridhprentice.com/incident/546272#90320a1537bd53d917de3c44685f83ade70c58f9400041396a80e4eae748df30 The monitor for Email Receiving is not working properly causing it to show as down even though emails are still being received properly. This will be fixed in the coming hours.